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 |  | | Customer Service Standards
Customer Service
We will help our customers choose and troubleshoot all of our products before buying if needed. Our Customer Service Department is here to help with problems or questions. Call Customer Service and let a trained representative assist you with your LCD / Plasma needs.
Lowest Prices
We actively produce our prices to be the lowest on the Internet. Our buying power enables us to keep prices low, and pass the savings on to you. Rarely, a lower price will be found elsewhere. We will do our best to meet or beat any authorized dealer price on the same unit with proof of advertised price at the time of ordering. Price matching applicable to identical conditions of sale and company must reside in the UK.
Merchandise Guarantee
We offer a full 7-day guarantee against defects on all the products we sell. The majority of our products also come with a full one-year manufacturers warranty providing you the security you need when ordering through us. All merchandise is fully guaranteed by the manufacturer. Each product is brand-new in the box and direct from the factory.
Convenient ordering methods
We offer numerous ways to place your order! You may order online securely using our Secure Socket (SSL). You may call your order, or you may fax your order to us.
Total Satisfaction
It is company policy to take all complaints very seriously we want your custom time after and time again. If you have any suggestions our parent company Conciliated Phuket and Offshore Licensed Operations wish to known about your ideas or if dissatisfied in anyway the senior management wish to be the first to know. It is company policy that all staff working for the group report and are accountable for the smooth running of their department. We ask that any compliments or complaints be directed to the parent company management e-mail address where we assure you all correspondence will be dealt with as soon as possible, please direct your thoughts to service@cpaolo.com .
Corporate Sales
We welcome the opportunity to service the needs of any corporation, government agency or educational institution. Discounts often apply to corporate sales. Contact our customer corporate department at sales@cpaolo.com giving your specific requirements on quantities and model sizes.
Wholesale and Commercial Enquires
Our parent company www.cpaolo.com provide international wholesale prices available to retail outlets world-wide, we have many contacts and clients that have our group source, buy, ship and distribute for them. We welcome all wholesale and corporate enquiries, we actively meet / visit European commercial clients to help estimate, discuss, advise in all commercial, retail, corporate and wholesale ventures. Please contact the wholesale / commercial department at commercial@marconidigital.com
Affiliate Enquiries
Exciting opportunities are planned for early 2005, any retail or wholesale organisations wishing to make enquiries on future development and affiliate partnership opportunities should send detail of their background and experience in promoting this type of product.
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